Returns & Exchanges
At Running Bear, we want to ensure you have the perfect gear for every mile. If your purchase doesn't meet your performance needs, you can return or exchange items in original condition within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Package Your Gear
Place the unworn items in their original packaging, ensuring all tags are attached and the box is securely taped.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return package.
Drop Off and Track
Hand over your package to any authorized carrier location and keep your tracking receipt until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing